On Nov. 20, St. Charles City-County Library announced it branches will temporarily shift to curbside delivery only starting on Monday, Nov. 23. The temporary switch was attributed to the significant increase in COVID-19 cases in St. Charles County and recent closures of individual branches due to exposure.
While library buildings are closed, patrons can still pick up hold items using drive-up or curbside services. Details about curbside services, including hours and locations, are available at myLibrary.org. Bookdrops will also remain open during this time.
Wi-Fi service will be available in all library parking lots.
Customers can also request book, movie, or music bundles from a favorite genre or about a specific topic, and pick up items curbside.
Beginning Wednesday, Nov. 25, during curbside hours, customers can make appointments via phone for one hour of in-branch desktop computer usage (masks are required while inside the library), print or fax services, and Chromebook computers for limited use on library grounds.
For specific service information, customers are encouraged to contact individual branches.
“As COVID exposure at several of our branches forced large numbers of our staff into quarantine, it became evident that we needed to shift to a service model that would enable us to continue to serve our customers while helping to safeguard the health and safety of all,” Library Director Jason Kuhl said in an official release. “As soon as the situation improves, we look forward to resuming in-branch Library services.”
Online services via the myLibrary.org will remain open and continue to offer online resources, virtual classes, and eBooks, music, and movies that can be accessed at any time.