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Public input sought on St. Charles County Emergency Communications

St. Charles County Department of Emergency Communications

The public is invited to offer comments about St. Charles County Emergency Communications as the department goes through the process of becoming accredited by the Commission on Accreditation for Law Enforcement Agencies, Inc. [CALEA]. 

Emergency Communications provides dispatching services for all fire and EMS agencies in the county, including the St. Charles County Police and Sheriff’s departments. An on-site assessment team began examining all aspects of the department’s policies and procedures, management, operations and support services Monday, Feb. 10. As part of the assessment, both telephone and written comments will be taken.

Comments, both written and oral, must address the department’s ability to comply with CALEA standards, a copy of which is available for review at the St. Charles County Police Department, 101 Sheriff Dierker Court in  O’Fallon.

Comments by telephone will be taken from agency personnel and members of the community who call (636) 949-3006 from 1-3 p.m. on Tuesday, Feb. 11; calls are limited to 10 minutes. 

Residents wishing to offer written comments should send them to: Commission on Accreditation for Law Enforcement, Inc., 13575 Heathcote Blvd., Suite 320, Gainesville, VA  20155.

“Accreditation by CALEA is verification that public safety communications departments meet the Commission’s state-of-the-art standards,” explained Jeff Smith, director of St. Charles County Emergency Communications. “The process is voluntary and we have chosen to go through it because it is a prestigious, highly prized recognition of public safety professional excellence.”

In order to achieve accreditation, St. Charles County Emergency Communications must comply with 205 standards. Accreditation is for four years, during which time the department must submit annual reports and participate in annual, remote web-based assessments to confirm continued compliance with the standards under which it was initially accredited. 

In 2018, the St. Charles County Police Department received an Advanced Law Enforcement Accreditation from CALEA and underwent a similar process.

For more information regarding CALEA, write to the address provided, visit calea.org, call (703) 352-4225, or email calea@calea.org. Locally, questions can be addressed by Thomas Percich, St. Charles County’s Accreditation Manger at (636) 949-3000, ext. 4333.

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