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Questions to ask contractors

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Interviews are important for every position. From a corner office to a home, it’s important to know who you’re hiring and what you can expect.

When it comes to hiring tradesmen and contractors for household projects, do your homework by asking them some of the following questions.

Establish expectations and parameters

  • These are the tasks I have in mind. Are you able to handle them?
  • If you have household items requiring special care, describe them. How do you plan to handle these items?
  • What is your schedule? Is it flexible?
  • How will you communicate with me before, during and after the job?
  • If something is wrong, will you come back to redo it?
  • How long is your warranty? What does it cover and how is it funded?

Learn about the crew

  • Who will be doing the actual work [e.g., employees or subcontractors]? Is this an individual or team project?
  • How do you hire your crew?
  • Do you perform background checks?
  • Who will be managing the job site?
  • If I have concerns, who will address them?

Be upfront about money

  • Who is responsible for providing, handling and servicing supplies/equipment?
  • Will I get a written quote?
  • Do you require an advance deposit?
  • How much preparatory work is included in the estimate?

Know their qualifications

  • Are you licensed, bonded and insured?
  • Are you a member of any professional organizations?
  • How many times have you done this specific project before?
  • Do you provide references?
  • Do you have a portfolio of past work?
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